Frequently Asked Questions

Yes  –  we cover Oxford and Oxfordshire, including Abingdon, Didcot, Wallingford, Witney, Woodstock, Kidlington and Bicester from our bases in Drayton near Abingdon and Woodstock Road, Oxford. 

If you’re nearby, please contact us and we’ll confirm availability.

Yes. All gas work is carried out by Gas Safe registered engineers and completed in full compliance with current safety legislation.

We work with a wide range of boiler manufacturers, including Ariston, Baxi, Glow-worm, Ideal, Intergas, Main, Potterton, Vaillant, Viessmann, Vokèra and Worcester Bosch.

We are Worcester Bosch accredited installers, allowing us to offer extended guarantees on selected models.

Learn more on our Boiler Installation page.

As Worcester Bosch accredited installers, we can offer extended guarantees of up to 12 years on selected boilers.

All installations are completed to a high standard and fully guaranteed for peace of mind.

Costs vary depending on the boiler type, controls, system condition and any upgrades required.

We provide a clear, itemised quotation once we’ve confirmed your requirements.
You can also view our Finance Options page.

Many boiler replacements can be completed within one day, although this depends on the complexity of the job and whether system upgrades are required.

Yes  –  we provide boiler repairs, fault finding and ongoing servicing.

Full details can be found on our Boiler page.

Most manufacturers and Gas Safe guidance recommend an annual boiler service to maintain safety, efficiency and warranty requirements.

A boiler service typically includes safety checks, inspection of key components, testing and performance checks, along with advice on any issues identified.

Yes  –  we carry out Landlord Gas Safety inspections and issue CP12 certificates for rental properties. Certificates are valid for 12 months.

More details are available on our Landlords Gas Safe Report page.

Power flushing is a deep clean of your heating system to remove sludge and debris.

It’s often recommended if radiators have cold spots, the system is noisy, or heating performance is reduced. Learn more on our Power Flushing page.

Yes  –  we install, repair and service hot water cylinders, immersion heaters and water heaters.

See our Hot Water Solutions page for more information.

Yes  –  we provide plumbing repairs and installations, including leaks, burst pipes, taps, toilets and showers.

Visit our Plumbing Services page for details.

Yes  –  we offer flexible payment options, including 0% interest-free finance and longer-term plans.

Full details are available on our Finance Options page.

You can call us or use our Contact Us page to request a quote or book a visit.

We’ll confirm availability and next steps as quickly as possible.

Yes. We provide prompt plumbing and heating repairs for urgent issues. Contact our team on 01235 754456 or 01235 754456 and we’ll arrange the earliest possible appointment.